The name provided by the user when submitting a song request.
Covered information
What data can be deleted?
Information associated with requests and messages submitted through the app may be removed.
The city provided with the message or song request.
The text content submitted by the user through the app.
The song request record associated with the submitted information.
Step by step
How do I request deletion?
The process is simple and can be started directly by email.
Send an email
Write to contato@radiometromix.net.
Use the correct subject
Use the subject: Data Deletion Request.
Provide identifying details
Include enough information for us to locate the corresponding record.
Wait for confirmation
Our team will review the request and confirm its progress by email.
If possible, provide:
- Your name;
- Your city;
- Approximate request date;
- Description of your request.
Email subject:
Data Deletion Request
These details help us locate the correct record and prevent deletion of another person’s information.
30days
Processing time
After confirming the request, the data will be removed within 30 days, unless a legal, regulatory or security obligation requires us to retain it for a longer period.
Need to contact MetroMix?
Use one of the official channels below to contact our team.